Auntie Anne's

Disappointed with Consistently Poor Quality and Customer Service I’m writing this review to express my disappointment with the consistent lack of quality and poor customer service at this particular Auntie Anne’s location. Unfortunately, my visits here have been frustrating. The pretzels are frequently dry, tough, or burnt unless I specifically request fresh ones. While I understand that making fresh pretzels may take additional effort, the staff’s attitude makes it feel like an inconvenience to them when I place my order. A smile or a simple acknowledgment of my request would go a long way, but instead, I’m met with frustration or indifference. It’s disheartening that I can’t count on this nearby location for the quality and service I expect from Auntie Anne’s. Because of this, I often

Auntie Ann's usually earns a five-star rating from me, but I'm compelled to raise a serious concern about this particular location inside Walmart, where I've enjoyed their pretzels for years. Recently, over the last two months, I've noticed a soapy taste to the pretzels. This isn't a one-off; it's happened more than once, and my palate is quite sensitive—I can discern individual ingredients in my food. Could someone from this store or from Auntie Ann's corporate office please investigate? I wouldn't normally take the time to write about this, but it's become distressing as it's now affecting my enjoyment of what used to be a favorite treat.

I would love if they brought back the glazin raisin but the pretzels I got was nice and fresh

I realize that this place has a cult following however the pretzels are just not that good to me. They are also ridiculously overpriced for what you get.

Garbage and stale pretzels!! Make the drive to another location. They skimp on the dough, leaving tiny pretzel dogs and tiny pretzel bites. Waste of money!