Auntie Anne's

I had an outstanding experience thanks to Jayden’s exceptional customer service. From start to finish, Jayden was professional, friendly, and incredibly helpful. They took the time to listen to my concerns, answered all my questions with patience, and went above and beyond to ensure everything was taken care of smoothly. What stood out the most was Jayden’s genuine care and attention to detail—it made the whole process feel effortless and stress-free. It’s rare to come across someone so dedicated and passionate about providing great service. Thank you, Jayden, for making my experience such a positive one. You’re a true asset to the team!

I tried purchasing more but the worker with glasses short a bit chubby told me to hurry up while I was in line with my wife and son so you denied me service in other words

I had a terrible experience at Auntie Anne’s in the Galleria Mall in Poughkeepsie on Route 9. This happened on Friday, November 28th, at around 8:15 to 8:20 p.m. I stopped in to buy a simple item and the girl working the counter was extremely rude from the moment I asked about the options. She acted as if there were barely any choices available, spoke to me in a monotone and disrespectful tone, and even stretched her words in a sarcastic way to be deliberately irritating. When I asked if there were any more small sizes of the item I wanted, she acted as if she could not make more, even though they clearly had time before closing and plenty of larger sizes already prepared. She then behaved as if making more would have been a huge inconvenience, even though it was a simple request. When I

Super awkward experience. Got in line as the line shortened. Woman whose job is….? (Wasn’t paying attention, supposed to be managing line forming due to a lack of help taking orders / making product). They weren’t busy and only had two people in line at the register, but they me know a few minutes later that the line started against the wall, where the people who arrived after me and had gotten her attention. Be sure to avoid this place, snack elsewhere!

cashier was super quick and very chill which i appreciate in a mall food service counter!! everything moved super efficiently and as someone who works in food service i was impressed 🙂‍↕️🙂‍↕️