Arkansas Accounting

Communication was non-existent to the point where my taxes have not been filed (its July). The original draft filing was completely wrong and I had to make the errors known. Communications about those errors were lacking - for 6+ weeks. Then when it was corrected, I had to follow up weeks later to see if the corrections had been made. Follow up - I have been asking for my personal documents to be mailed to me, along with a tracking number to ensure I get my personal items - I have been asking for MONTHS with no luck, and seldom a response.

Our experience with Arkansas Accounting and Jason started of SOOOO WELL. Jason was attentive, replying to emails, and so very helpful. We were connected with him as a Ramsey Tax Pro and grateful to have a smooth handoff to someone to do our taxes because this was a transitional year for us and we needed the help. The issues came the closer we got to our appointment and Tax Day, we had meetings scheduled with Jason that were missed, and when we finally got all of our documents together and went into for our appointment he had no idea why we were there. After getting the new client documents filled out, that we were not sent, and being told we would be pushed to the front of the line and our taxes would be complete the next day, the next few days became infuriating. Not only were our taxes n

Unresponsive to follow-up questions, doesn’t return phone calls or support their work. Will not engage at all- terrible customer service and lack of professionalism.

When I left my corporate job to freelance full-time, I had no clue how to handle taxes. They stepped in and showed me how to organize expenses, track deductions, and even helped me form an LLC. It was a lifesaver. I'm sleeping better knowing things are handled correctly. Highly recommended for anyone self-employed.

Beware!!! The original owner was amazing and was professional and was available for his customers. Most of the original people who worked there are gone and for good reasons. The original owner sold it to the current owner and the service has went down hill. They did our return and made a huge mistake on it by $1600.00. The owner lied to us and never followed up with us to let us know why did his office make a mistake on our returns! He never got back with us. We signed a new amended return and it's been over 20 weeks and the IRS has they haven't received it from them! They had the nerve to call us today 10/23/23 to have us come and sign another. I don't think so and we have the copy of the amended one we had already signed. One of his tax prepares who we had been using every year with the