Arby's

WOW 👏... I just had the most incredible experience that I've ever had in my 59 years of life. The gentleman taking the order was AMAZING 🥇. His voice was clear, calm, "he never interrupted me during my complex order", and he was able to understand what I wanted, when I wasn't. lol To make things even better, he included all sauces in order, because I pulled away without my food. 🙃 That's a different story. I say the order was complex because I didn't oder items in correct order. This gentleman should be the world 🌎 trainer of "customer service communications taker"...

We always enjoy a stop at this Arby's location. We eat there 2-5 times per year as we drive up or down I-83 for Saturday activities.

The dining area was clean, cool and fun. There was a Hawaiian theme and each table had crayons/ cards/ word cross puzzles and cute things to do a you waited for your food. The staff was extra friendly and Shaun, the manager, was a pleasure to talk to. He was upbeat and paid special attention and care for the guests. The food was hot and quick and very tasty.

This place was an absolute dump. There were fries all over the floor, and none of the tables were clean. The manager was extremely snotty and unprofessional, and they were out of a lot of items. The drink area had no sauces, straws, or napkins, making it impossible to get what we needed. We waited for over half an hour, only to find that several items from our order were missing. When I brought this up, the manager was incredibly rude. I understand they may have been short-staffed, but if that’s the case, they need to close until they can properly serve customers. Arby’s should be ashamed of this location.

My co-worker and I stopped in for a quick lunch. To my surprise, there were no vegetarian options. The manager quickly thought fast and "created" a sandwich for me. I'm not sure if any other Arby's would do this, but this one did! Fantastic! Plus, my sandwich was TREMENDOUS! Thank you!