Arby's

This is the most pathetic Arbys I have ever been to. So pathetic and incapable that I will never spend money with Arbys again regardless of where I am. To start off they have no knowledge of or accountability for their mobile ordering. We ordered steak nuggets on the app only to find out upon arrival that they had been out of stock long enough for the "out stock" sign to be sun faded. When asked why we were able to order it despite them not having it they simply said "we have no control over the mobile ordering." Which would make them the only restaurant with a mobile app that has "no control" over it. When we asked for a refund for the entire order they simply said "we can't do that we have nothing to do with the mobile app." Judging from the fact that the manager couldn't even pick a shi

The food and the employees that prepared it were great. However the manager on duty was lets say less than be desired. He was talking down to them and being disrespectful to them. It was bad enough that the other customers were taking notice. The food was so good that I had my grandson ring the bell. But there was no response. I've always got a response of Arbys guests are the best or a thank you from the crew. That wasn't the case this time. I feel it was due to the manager that night.

Friendly folks who all seem to enjoy working together. Food was prepared just for us, came out pretty quickly and tasted great. Good experience consistent with other Arby’s.

I enjoy Arby's but not giving it very many stars as this review is only unique to this visit. I orderd a beef and cheddar and it was on a sandwich type bread and not very good. Normally we love Arby's and never had any issues. I said no sauce and it had sauce. I was starving, the bread was absorbed with this sauce and mushy. I dont like the onion bread and always do this but here it came oddly and was hard to get it down. :/

I went to Arby's today for some lunch and I asked for a roast beef sandwich just plain and they gave me one with cheese now I know these things happen but that wasn't the problem when I went to correct it I didn't get an apology or anything just attitude they did not care at all! So I won't be going back for a while