Arby's

The woman working the drive thru speaker around 1 pm today was so rude that I pulled away before I even finished my order. I understand everyone has something going on that you don’t know about but DANG. I began my order and before I could say potato bites as my side she interrupted and mumbled something. When I said I’m sorry I didn’t catch that she yelled “CURLLLLYYY OR CRINKLEEEE?!” Like I can hear fine and I’m not learning words for the first time. I said ohh my goodness, you know what cancel my order and you don’t have to be so rude. When I drove past the window she looked at me and smirked?! All I wanted was a roast beef sandwich without some strangers nonsense attitude.

The food was fresh and delicious. We ordered the beef half pounder with tomato and mayonnaise. It was perfect The Mac n cheese was so creamy and rich. The hubby had the curly fries. Hot, fresh and didn't last 3 minutes, lol. While eating, the manager came over and checked on us to make sure everything was good. Very clean facility with personable staff. Definitely worth the stop. Rating: My belly has a happy and I'm leaving with a smile. It was refreshing to have great customer service.

Update: went there again. Classic RB. I couldn't eat it (waited forever and food cold) the roast beef was "sour" my throat wouldn't swallow. It sensed it was bad. Maybe I was sick and my taste buds off or maybe my taste buds sensed danger. ***** Drive thru. A woman took my order. Sorta rude, as if i was upsetting her day..we waited 4th in line for 5 minutes. A young man took my card. He was very pleasant. My sandwiches were cold and the beef n cheddar roll was also stale. NOT WORTH THE $13

Yall I went in a few days ago in that drivethru. They made me wait for 8 minutes!!!!!! EIGHT MINUTES!!! And then they messed up my order! I ended up going inside and when I tried to explain that they gave me the wrong fry, this old lady, who I guess is the manager, gave me the NASTIEST side eye and snatched the bag from me. By the grace of God, I did get my actual order, but I waited another 8 MINUTES!!!! I HAD A FAMILY FUNCTION THAT NIGHT!! I WAS LATE! I am never coming back. Oh but food was aight. Roast beef was a little slimy..I dont know why...Im not sure what they did to it...

This restaurant was excellent when first opened. The last several times we stopped, there was always something wrong. Our last visit, our food sat in the window until my husband asked if it was ours. No one called for us. It was cold. Today's visit got the wrong fries. Had to stand waiting for someone to acknowledge we were there. Everyone was taking care of drive thru and completely ignored us. Very disappointing. No one was friendly, no one said hello, be with you in a minute, just turned their backs on us.