Arby's

We went through the Arby’s drive-thru tonight and had a very frustrating experience. Ordering wasn’t terrible, but things quickly went downhill at the window. We were told (not asked) to pull forward before receiving our drinks. When the drinks were handed to us, the medium cup collapsed and spilled because it was handed by the lid. When I asked for napkins, they were tossed out the window. We were repeatedly told we could not wait at the window because it would affect drive-thru times, even though no other customers were behind us. Our total wait time was 19 minutes. When our food arrived, items were missing: medium fries, Arby’s sauce, extra Greek sauce, and our receipt. Each time I tried to explain, I was cut off, the window was shut, and staff became visibly upset, saying I was “rui

We were there this evening and waited in the drive through for over 20 minutes. People behind us left. Some went in to order and actually came out with food and left. We were never waited on and ended up leaving. Had no trouble going through the drive thru at Whataburger.

Black guy in the drive thru was super Amazing. My card dropped he went and got it, so I didn’t have to get out. He was such a customer oriented guy. I tried to call to give him kudos but they didn’t answer. Food was really good too!!!

This location is horrible, orders 2 cokes for a Diet Coke and unsweet tea, ordered a double roast beef for a classic beef n cheddar, order two classic roast beef sandwiches only got one. How do you mess up 99% of the order?!? I want my money back because we didn’t even get most of our meal. And they even repeated it back right. Although they did put classic meal instead of double classic meal which is still incorrect.

Me and my wife had a very rude staff member, if I remember correctly, a woman named Desten. She was very rude and impatient the entire time me and my wife tried to order. And when leaving, she gave us a dirty look. The food was good though.