Arby's

How do I start… we order market fresh sandwich which always comes out wrong. Today had to go back in 3x and there is no apologies or anything . How hard is it to make it without mustard then forget Swiss cheese and mayo oh yeah onions. Instead we got looked like roast beeef. To top it off also ordered smokehouse brisket which is usually good today was super sloppy. No crisp onions, little barbecue sauce and no bacon. I was to hungry and ate it but what a disappointment. PPL get it together and give your customers the courtesy to take pride in what you do. Oh yeah forgot called the store was told we will remake sandwich but not sure how long then click. Manners and professionalism didn’t exist. Shame on them . If I could give no stars today I would waste if time and money. Bad

How silly. Arby's spent millions of dollars advertising, it's the sauce that makes the sandwich. Yet you must ask for Arby's sauce. The sauce station has no pumps , no cups. Apparently they , Corporate, decided individual packets at 4x the cost will be a better way. At least they brought back the potato cakes. Out of Cheesesteak till Friday. Nice counter person. Restaurant dining needs deep clean. Lights full of dust..toe plate under soda/ condiments has not been scrubbed in weeks.

I have been sick for days. My meat had these weird green spots in it.

Tried going back after almost a year to see if we’re serving their mozzarella cheese sticks fresh, but no. Even after I asked for fresh mozzarella sticks, they still gave me cold sticks. Last time I did send in a complaint, but they did nothing (offered me a beef sandwich, but I only go here for mozzarella sticks, I told them that and they offered me nothing else.) So I tried going back today since I had a coupon, but once again I’m out of luck. Took one bite and threw the rest out. I’ll probably do this again in 6 months, probably for the best they don’t serve them hot as I would most likely buy them once a week otherwise. Go to Burger boy for hot mozzarella sticks. Their marinara is not as good, but I get this snack for the fried cheesy goodness.

We have always loved Arby's. This one was very clean, the food was hot, and the manager on duty was moving like Superman.