Arby's

Will be my last time ever coming here! I've never had an issue when I ask you guys "please no salt on my fries" Well today that wasn't the case. They gave me some old salty fries and basically pretended like they were making me fresh ones when they told me to pull up and wait. Won't be back!

I actually hadn’t visited this particular Arbys for awhile and on 8/23/23 I decided to take my 4 year old son here for lunch and eat inside. I was shocked at how clean the inside was! Also the lady at the register named LaLa was an incredibly nice person! If she isn’t manager, Arbys better make her one and if she is, give her a raise to keep her here! I will continue to come back more often since it seems it’s run better than it was a couple years back. LaLa was very pleasant, she brought our food to our table with a smile, even checked on us to see if we needed anything and this was during lunch rush!! As I sat there eating with my boy I witnessed her treating every customer great and almost every customer rung the bell as they left. It was nice to see this since most fast food places ha

My sweet tea tasted like Copenhagen chew spit and the new steak bites were horrible. My stomach was tore up after eating their food.

Came here on a routine uber eats pick up. Was told they didn't have the order. I suggested they look at their future orders since I was early. I was told no they aren't doing that. Completely felt disrespect in every word from the person taking the order. As a retired veteran I don't tolerate disrespect. I asked for the managers name so I could discuss the attitude with them. First the person in the window said they were the manager of the restaurant. I called their bluff and said no way would a true GM treat a customer this way, they then said the GM wasn't home, I asked for their name and was refused. As I said, I don't tolerate disrespect and as a member of VFW, and the American Legion I will be posting warnings for any veteran with any inkling of respect NOT to give a penny

Went through the drive thru. Was 5pm. They weren't really very busy. Got the correct food hot and fresh. I was greeted nicely and the person who was working the drive thru smiled when she handed me my food. I actually felt happy when I pulled out.