Arby's

Arrived late night a little after 12 and asked about Hawaiian fish if it came in combo. The response I received seemed to irritate the young lady. She informed me that someone was checking. A response came back from a young man who told me the price. I could barely hear him and I had to ask him to repeat himself more than once and she responded by yelling what he said and I just confirmed my order. Upon going around to drive thru to pay I apologized to the young man for not being able to hear him. I waited in drive thru for about 20 minutes to receive order. When my food finally comes I thanked him to which I got no response. Upon getting home I opened my food and realized that I didn't receive what I paid for. I just received regular fish sandwich, however I paid for Hawaiian fish combo.

On the way to church, my wife suggested fast food. I chose this location because it's on the way. I ordered a French Dip. My wife ordered a Turkey Bacon Ranch meal. Food was prepared very quickly. Just as requested. I really like the food at this chain. I would highly recommend this location!

I visited the restaurant via drive-thru before hitting the interstate. I ordered a regular chicken wrap with no lettuce and my husband got a double roast beef sandwich. I specifically asked for fresh, hot nuggets. The gentleman at the window assured me it would be fresh. I received a wrap with no tomatoes and what looked and tasted like day-old nuggets and onions. The point is it was not fresh. They should’ve thrown those nuggets out, rather than serve them to customers. See photos. My husband’s sandwich was fine…thus the two stars. I attempted to call several times and give them a chance to correct my order but they would not answer the phone. It rang so much that eventually a fax machine would pick up. I am disappointed in Arby’s, Douglasville. I will add that when you order inside, the

This Arby’s location is awful. I will never be back. This is my first time I have EVER had to go back through the drive thru line THREE TIMES because they couldn’t get my order right. If you are the owner of this restaurant… PLEASE hire more competent employees. The 1st time I went through they did not have both of my orders. So I went back through the line… they gave me the rest of my orders (or so I thought) Something told me to check my food again. They were STILL not giving me all of my food. So I go back through the line AGAIN & they blame me and say that I didn’t wait for the rest of my food which is laughable because the girl at the window insinuated that I was good to go BOTH times. The final time, I realized that the steak nuggets they gave me were not only very burnt but SIMULTAN

Ms. Saha took my order on the drive through she was so happy and bubbly and polite. I enjoy going to fast food and getting good service as it is hard to find nowadays. Even with me asking for multiple things, she was still kind with every response. Big smile at window her and Treasure both were kind and sweet Thank you!! I haven’t been to Harvey’s in forever, so my visit was pleasant and quick on my lunch break. 😊