Arby's

This place is DISGUSTING. Ordered through the app, came to pick up our order and were told they are out of roast beef, half the order were beef and cheddars. My husband told her to just cancel it (not knowing I had already paid through the app) so I had to go in, the girl is visibly agitated and doesn’t even acknowledge I’m standing there, kicks an oil bottle across the kitchen floor and then kicks a plastic lid across the floor as well, finally a guy comes out from the back and asks if I’ve been helped, I said no and explained to him that my order was placed through the app and if they don’t have beef they can just do ham and Swiss, he said no problem. The girl tells him “well she can wait and be last now, they said they wanted to cancel.” So I said is that why she is kicking things acros

I was ignored at the counter when I came in. But I starving, so I ordered. Drink machine had no ice. 2 soda selections were out. Staff did not seem like they knew where they were. No manager around. And above all this place was absolutely disgusting. Trash everywhere. Restrooms neglected.. Food was not up to par. Will never come here again.

Generally our experience here has been fairly good all the way around. Today however, I ordered through the app again, then went & picked up my to go oder. Sandwiches were fine, however potato cakes were really really bad - tasted like fish. Took them back to restaurant & shared experience with the two young ladies it appeared who were trying to help people. Response from one was, "they probably were in cooking with the fish", and the other babbling something like "The oil recirculates & it was probably same oil fish had been cooked in". With that i offered them back to which they both said they can't take them back. I threw them away and that's it! No apology, no offer to replace them, no offer of refund, simply was told to have a nice day. Obviously the people allegedly working

I’d like to give a shout out to Erma. She’s very Personable. She definitely made my experience better. She was very calm and patient, Great suggestive selling. Erma Is a perfect example of why customers come back!

Delta has the best Arby's. just good folks & great food. we just love the service you guys have, and we can tell that you engender a tight-knit family within the employees, which extends into the atmosphere of the guests..