Arby's

Shouldn’t order food at 8:19 and only see them get one car out the drive thru since and the time currently being 8:38. Absolutely ridiculous for a drive thru time. Customer at the window yelling and honking asking where his food is ahead of me in line nobody coming to the window to respond to him. Waited minutes for my food for 30 minutes. Not coming back will gladly drive across town to Keith street instead. Lady at the window, shaking her head, saying Jesus Christ as she’s taking another customer’s order. Very unprofessional. Added later on Fries are completely cold. The minute they were handed to me sandwich is so messy. It was dripping everywhere I had to lay napkins out like a towel.

Well, the food that I ordered wasn't prepared correctly and the portions were way too small. Theres no way I should still be hungry after eating a Reuben combo.

I normally wouldnt leave a review for Arby's but I watched the guy that was running the front register go out of his way to help an elderly couple behind me. He went over the menu with them patiently and even carried their food out for them when it was ready. I hope they know how valuable of an employee they have. It was Sunday Nov. 9th around lunchtime.

New location in our town. When compared to othe Arby's locations its noticed that the portion and the quality control is in need of adjusting. Got a loaded Italian and it was a disaster when opening. My visit before the sandwich was assembled perfectly. I cant blame it on being busy since I was the only customer at the time. Prices seem consistent with other locations in the area. Also note they participate in the coupons and offered on line ordering.

Tuesday, September 9, 2025, my husband and I left the Arby’s on Keith Street because of being ignored by employees. They were coming up to the front making drinks for themselves not other customers mind you, while we are standing there waiting to order. We were never acknowledged. The employees were in the back by the fryers, laughing and joking and talking about what they were doing when they got off work. One of them said hey there’s people up there and everyone laughed. I said a few choice words on my way out the door. So we came to this Arby’s. We were immediately greeted when we walked in the door, we were treated with courtesy and respect our food was made fresh and hot. I will not step foot back in the other Arby’s. The people that those employees are standing their disrespecting ar