Arby's

Trucker here. I get chicken cordon blue about 3 times a week from whatever truck stops have Arby's in it. This Arby's has smiling faces and fast service but the food is absolutely disgusting. My sandwich tasted like it was sitting and or microwaved after made. The chicken was soggy cheese was melted so much that I could barely get the top bun off the soggy chicken and the mayo was hot. Seemed like the whole sandwich was microwave. Im going to still get my sandwich while on the road but I will definitely be avoiding this particular Arby's due to it is clear they DO NOT MAKE THIER FOOD FRESH like all the other Arby's. I hope management will let employees know that people don't mind waiting for for fresh food.

Don’t waste your time eating at this place I ordered a fresh fry and fresh chicken sandwich and it came out less than 30 seconds. It take 7 to 9 minutes to cook chicken it’s a 3 1/2 to 4 1/2 minutes to cook fries with extra mayo I got my food in less than a minute from me ordering I asked for fresh the two guys in the back needs to be replaced and or retrained

Place was dead around lunch time. Thought it was strange. Ordered the number 9 chicken swiss. Took them about 3 minutes and i got my food. Went to my truck to wait for the fuel system to start working again. Opened up my food and it was disgusting. Looked lije sauerkrat on my sandwich. I raked it off and took a bite. Worst sandwich in history. It was so dry, it felt like i was biting into beef jerky. Hard breading and dehydrated chicken. I spit it out an threw it away. Now i know why it was so dead. Locals know not to come here for lunch.

When you're employees talk about the customers they should make sure they are right. I ordered 2 beef and cheddar meals with curly fries and 2 cups of cheddar and a French dip meal with curly fries. Got the bag and everything was in the bag except the 2 cups of cheddar the cashier asked the kitchen for a 2 cup because only one was there the one who handed me the bag said that I already had the cheddar in the bag and I showed her it indeed wasn't in the bag she still didn't admit her mistake. The cashier was friendly but if your employees don't want to work customer service then send them home. It makes you all look bad. And as I work in the food industry it gives us all a bad rep.

Ordered 2 double beef and cheddars. Received one classic and one beef and cheddar. Bread was too hard to eat the sandwiches, fries were stale and cold, sauce wasn't put in the bag.