Arby's

Tried going inside to order our lunch but the person at the counter apparently had more important things on her cell phone she didn’t even look up to ask if it was to go or for there and just continued on her phone while we started our order I turned around and walked out. Decided to go thru the drive thru the person at the window did not say one word to me not my total not hello not even thank you. Beyond disgusted with the the whole experience and as a manager in a fast food establishment this is unacceptable Time 3:00pm Date 2/9/26

My husband was profiled while picking up an order from DoorDash. The employee was extremely rude and snappy. A restaurant is supposed to be welcoming and friendly encouraging people to come back. If you need confirmation on an order ask nicely DONT SNAP!

Mrs. Stephanie at store #06846 was awesome... She had a great energy... Even helped me save by selling the promo meal... Greatly Appreciated....

So my brother, his fiancé and I visited this Arby’s in Alex city and we were ordering and the RUDE, NASTY, curly fries serving female decided to put emphasis on “ Okay “ in a very disbursing way that customers should not be greeted with. Also the other male that was working also came off in a very nonchalant way. With all of this being said DON’T go to this Arby’s unless you wanna be greeted and have your food served with the lack of disrespect and manners.

Very clean restaurant. Had the privilege to chauffeur a local dynamic duo this week. I visited from Florida and this is their go to restaurant. The staff takes very good care of Mr and Mrs Schouten (local skiing legends). Update: They were recently inducted into the Alabama water skiing hall of fame.