Applebee's Grill + Bar

I tried the new Pickle Fries and the Grilled Cheese Cheeseburger. The fries were very light, fried perfectly and the sauce it came with complemented it very well. The Cheeseburger was very filling and honestly is a big sandwich. I'll be honest and say there was so many flavors in it my tongue got a little confused 😅 The tomato soup it comes with was very tasty. And the regular fries are as always good. Our server Tim was very attentive, even taking note that I had added lemon into my drink and the refill came with a lemon included. It was pretty quiet at the time, so the atmosphere was quiet and comfy which is always welcome to me. Very good location, would come again.

The experience was amazing Samantha our waitress was outstanding! She was friendly and personable fast and attentive! She was a rock star we do not have to ask for refills because she already had them at the table! We will be returning and asking to be seated with Samantha!

Crystal was our waitress and she was attentive, friendly, and professional. She clarified our orders to ensure accuracy. Great service! The food came out hot and there wasn't a long wait.

I've been going to Applebee's at Southgate plaza since it opened. I got to say one thing there's service in there is terrible. The wait time is terrible. We went in there sat at the bar. Why the waitresses and waiters sat around looking at us for at least 10 minutes. Never even asked us what we wanted. We'll never be going there again. We always used to go there another time we went there. We waited 45 minutes for our dinner. You know how they served the vegetables in a plastic bag. What I want you guys to do is have better service there being a business owner in West Seneca and I give our gift card a day Christmas time I will no longer be doing that. Hope you get this problem solved so I can go back there

Had such a great experience thanks to our waitress Cristle! She was friendly, and made sure everything was perfect without ever feeling rushed. Drinks stayed full, food came out right, and her positive energy honestly made the whole meal even better. Excellent service like this keeps people coming back — thank you!