Applebee's Grill + Bar

My family and I just had dinner there, and the restaurant was in complete shambles. Multiple tables were waited but never served. It took forever for everyone to receive their food. Meanwhile, the manager and assistant manger sat around and watched! They blamed the wait staff for the food delays, instead of the kitchen. Instead of management going into the kitchen to find out the issue, and get things situated, they did nothing! The manger fussed and cussed at my server. He sat on the phone, typing on his laptop at a nearby booth. The assistant manager just walked around the restaurant and sat down hanging out with the manager. They was a young lady walking around doing nothing, and another that was hanging in the kitchen. Last night only 2 servers were actually trying to service multipl

Denzel made up for the Valentine’s day Stunt his staff pulled completely! He gave a $60 gift card which was over what i spent. And once the food came out it was amazing. Valentine’s day was bad but he made up for it tremendously would recommend this place to everyone.

I gave them a 5 eventhough they only had one server and she was awesome! Personnal but very professional at the same time! I think her name was Ava? Hostess did a great job letting everyone know what was happening and apologizing. The bartender was great as well.

Unfortunately, we were left with limited choices of places to eat in Orangeburg, SC. We chose Applebee's in a last resort for mothers day, and it was the disappointment we hoped it wouldn't be. There was no 'welcome' from the server, the food was no where near presentation (except the chicken wontons), the meals were not served hot or with utensils to eat it. We never got our meals corrected once given notice of issues. Notice there's no ice cream on the cold served apple crisp, almost raw (not cooked peppers), and the unseasoned chicken meal.

Got there around 3pm Saturday December 27,2025 and it wasn’t busy. We waited 10 mins for a table, 15 mins for a server which also happened to be the bartender. The waitress came took our order, it took 15 mins to get our drinks and 30 mins to get our food. My steak wasn’t done and my potatoes were cold. My boyfriend’s food was cold also! The worst Applebees I’ve ever been to! Just letting people know the Hospitality manager Hugo called me and I told him in detail what happened at this visit and he apologized profusely and gave me a certificate to give them another try! He was a really great manager!