Applebee's Grill + Bar

Bartender says last thing she wants to do is be at work, instead be in bed with her cats. Well-go do that because outside of putting drinks in front your customer service skills are a zero at best. Me to bartender: can I be Served? May I have a napkin? No drink coasters? No straw? No 2-minute roller, no water refill, never checked in once, not only me but no one! No busing plates for your customers. I felt even worst for the others at the bar spending much more than I did and not a second conversation. Maybe short staffed, not 100% sure. P.S. manager was great but can't change the overall experience. This is no reflection on everyone else I saw working hard including the manager.

We sit down wait 15 minutes for the Server to show up and when she does tells us she will be right back as she has a big order to get out to a group. We said ok no problem. 15 more minutes roll on by and we see her taking someone else's order that arrived way after us. She then comes to our table puts 2 napkins down and keeps walking on by saying she will be right back...she then walks right by us another 6-8 times...we are approaching 45 minutes at this point and NO ONE has even bothered to take a drink order. No Manager in site at all. We will never go back to this poorly ran Applebee's as thier really is no excuse to completely ignore people and not even make a simple attempt to get even a little drink order...it was ONLY 2 of us.

I didn't get our waitress's name but she was fantastic. Excellent suggestions & so very attentive to our table. The spooky drinks were delicious, but at $7 each could have had at least a decent amount of alcohol in them & not been mostly a glass of ice. The nachos were excellent. The dollar margaritas were also tasty & a good value, but again, not very strong.

When we were seated at our table, there was a long wait time for our sever to come to our table. We had to tell someone we had not seen our sever. After we ordered our food ( salads). While we waited for our food another party came and was seated next to us. They ordered their food and their food came out before our salads. We still waited for them.

Is there a zero option… only reason I am guessing they get service on Monday’s is because everything else is closed? 1. Had to ask for our silverware and waters, got an app but no plates? Never asked after we needed anything, needed ketchup and salt and pepper 2. My friend wanted just a grilled cheese and they have a grilled cheese hamburger so she asked for it without meat and the bartender looked like we were speaking a foreign language. … okay all this is fine BUT her sandwich was cold, the cheese wasn’t even melted. This is the best her soup was cold as well. The bartender didn’t apologize for it being cold, said she would go get a plate to re-heat it (um cross contamination, her soup had already been ate out of, so what about everything else that goes in there, what if she had some we