Applebee's Grill + Bar

I had ordered a paste through Uber eats. Unfortunately I didn't get quite what I had been expecting.... Not even close actually. I was frustrated because this was my only solid meal for the day. When I called a hostess answered and when she heard what happened gave the phone to their manager. Not only did they remake my pasta, which was absolutely amazing, they even threw in a molten lava cake and Ice cream. I'm very grateful for you guys fixing this for me last minute. This made my day so much better. Thank you!!!!

You can feel the southern hospitality! When I went here for dinner, my server June seated me quickly and she made lovely conversation with me. I ordered the half rack glazed ribs and my plate came out perfectly warm. I had to thank the server for her amazing service and left her a good tip. Lovely place, delicious food, great staff!

The worst experience I have ever had at a restaurant. I went in, and was not acknowledged for 30 minutes. The manager (wearing a blue polo) saw me and another woman waiting and never acknowledged us. We understand that restaurants are extremely busy on the weekends, but the staff and manager walked past us for 30 minutes. No one said, We will be right with you or anything. Then the food was cold and stale. There were several complaints there that night. I encourage others to speak up as well. I will also be making videos to post on social media on the experience here. I have lived in cumming for many years and it used to be a good place to dine. I hope management turns to is place around.

As a southern cook, I don’t take chances with my food and I am a fan of great customer service and a warm welcoming atmosphere. With that being said, I recently returned to this Applebees for dinner. When I entered I immediately noticed two things: It was cozy warm on a very cold evening and it smelled and looked clean. There was something different in the works as the entire ambiance had improved since my previous visit. Major points scored!!! We were greeted and seated immediately. We decided to start with the appetizer tray which consisted of wonton tacos, chicken quesadillas and riblets. The wonton tacos and quesadillas were flawlessly delicious. Although they come with a choice of sauces, they were totally unnecessary because the food was so well seasoned and required no enh

I haven’t been in for a while so maybe I thought it was better before. I remember fresh, flavorful food. That isn’t what I am receiving today. The service is spot on which is great. They no longer have broccoli so I went with green beans. Unfortunately they have the stale frozen flavor embedded in them. So I switched to a side salad. It is extremely watered down. No flavor at all in the dressing. The drink is clearly the same watered. I wish I could add pictures here. The steak and potatoes were delicious! Same great seasoning and consistency.