Applebee's Grill + Bar

I received an Applebee's gift card for Thanksgiving. I loved everything about the service I received. I used the carside to go service. The food and the service were great. I totally loved everything. I would like the option to order broccoli in my chicken and pasta dish, which is one of my favorite dishes. I have included pictures of everything that I ordered. To me their breadsticks are the best OMG.

We waited 40 minutes until our appetizers arrived, which the spinach dip was awful. Then both of our meals came out burnt. The manager was unconcerned and need more hospitality training.

If I could leave a 0 I would. Absolutely the worst out of all the Applebee’s. We never was served after sitting 1hour and 40mins the waitress was only taking care of one table at a time.They had only 3 servers on a busy Saturday. Customer service was absolutely the worse and never saw a manager on site. We had to leave and go to top dawg who got us in soon as we arrived and they were busier and short of staff as well, but gave great customer service. You guys need to really train your front house staff to have good customer service skills because that’s highly important running a restaurant customer service brings customers back not run them off. It’s sad you guys would rather loss all that money then work on getting great employee instead of hiring people we no customer service experience

I was in the middle of a 5 hour drive home and needed to use the bathroom and eat. Then I saw it. The majestic Applebee's sign shining like a lighthouse bringing me home. I basically pulled into my parking spot on two wheels and ran inside. Sat at the bar and the bartender asked me how I was doing. I told her I was happy to see her and without missing a beat, she told me she was happy to see me to! Bathroom was super clean. Three cheese chicken penne was so good that I think it deserved a Michelin star, or maybe I was just hungry. Applebee's, you were there for me in my darkest hour and I love you.

Our waitress DeShauna was very good to us Here at this Applebee’s in Augusta, Georgia on Winter Spring Road the service was great. The food was awesome. I had really don’t have any complaints about them overall nine out of 10.