7 Brew Coffee

Brittany, our car hop, was fantastic. First visit and she guided us through the menu in detail making suggestions, etc. She was a great help! Coffee was pretty decent too! The music they were playing inside was too loud and rather obnoxious. That was the only big downside.

I arrived and was the first car in line, where I waited for approximately seven minutes. During that time, multiple employees made eye contact with me, yet no one came over to take my order or even acknowledge that I was waiting. No one said they would be with me shortly or offered any explanation. Instead, I observed an employee inside who appeared more focused on dancing or engaging in unrelated behavior than assisting customers. The lack of professionalism and basic customer service was surprising and disappointing. I wanted to bring this to your attention, as this experience does not reflect well on your business.

I go here 3 times weekly, is ok coffee for good price. I don’t think I’ll stop going, however I have to mention, employees definitely need a Better system while taking orders, today I waited 32 min for 2 simple drinks. The waiting is not the biggest issue, the issue is, they take the order of people behind me First! People who got there 10-15 minutes After me got their drinks first. Not Fair for someone waiting this long. I got my drinks and 1 of them was wrong. I asked why people behind me got their drinks long before me, they said because they were many customizations in theirs, we only order a large Chai extra sweet, and a mango energy drink with cream… not sure what was so hard to make.

Love 7Brew coffee so much! Our service is always wonderful with friendly smiling faces! Shoutout to Melody for always knowing what drink to suggest for my sugar free needs and to Savannah for quick, friendly service!! You both rock!

*** Edited. I submitted the review prior to getting my coffee and should have waited. The line at this particular place was horrible. There did not seem to be rhyme nor reason to how orders were being taken by staff walking around. She was sorta darting between rows and cars for 5 orders then just stopped and went inside. As we sat in line, we observed 3 staff wheeling the trash cart to the dumpster while the remaining 3 struggled inside the store. I waited 35 minutes to get my coffee AFTER I ordered. It's not like you can get out of the line and leave. Though it is a Standard business formula and I'm never disappointed in what I get, my coffee was wrong this time and I did have to wait while they fixed it. It however, was delicious.