419 West

I had an absolutely fantastic experience at 419 West! From the moment we walked in, the service was warm, attentive, and genuinely welcoming. Our server was knowledgeable about the menu, made great recommendations, and checked in at just the right times without ever being intrusive. It really made the whole evening feel relaxed and special. The New York strip steak was cooked to perfection — tender, flavorful, and perfectly seasoned with a beautiful sear on the outside. Every bite was juicy and delicious. You can tell they use high-quality cuts and know exactly how to prepare them. The seafood platter was just as impressive. Everything was fresh and perfectly prepared, from the crispy fried selections to the tender, flavorful seafood. The portions were generous, and the presentation was ex

I went with a group of 5 and all but one of us enjoyed our meal. Our server was terrible. We requested lemons 3 separate times. The last time she said she would get them when she got through taking all the orders. Her service was slow. We ordered bread but by the time she delivered it, it was cold. When one of our group asked her about the crab cakes her response was she didn’t know because she didn’t make them. Our party was sitting at a round table with ample space for her to walk around the table. Instead she chose to pass out drinks by reaching over us. Generally, I would describe her as rude. We spoke to the manager and requested another server but he chose not to oblige our request. Other servers who helped her deliver food were pleasant. It was a disappointing evening.

Had the best Chicken Alfredo everrr here. Was so tasty and creamy! Customer service and ambiance was alright. Only giving 4 stars because the Half Rack Ribs we ordered was cold on the inside, but our server was happy to heat it up. The fries were really good as well, just the right amount of crispiness. I’ll likely go back!

When we walked in, the wood fire aroma was so enticing. Even though we ate at a booth, the white tablecloths added such an elegant atmosphere. We were served so well by Alan. If there was something needed, we asked him and he complied immediately with an attitude that was kind and compliant. We ordered pizza and a burger. The quality and taste of our food was exceptional. We hope to eat there again when we next visit Salem, VA.

Kindle, our server was attentive and sensitive to our every request for my daughter's birthday celebration. Our party of seven was served promptly with delicious entries each having specific temperatures and alterations. Every detail was perfect from the perfectly set table to the finishing hot coffee with our provided birthday cake service. Our family vowed to return again and often to enjoy the 419 West experience. Thanks to all.