3 Guys Pizza Pies

I placed an online order for pickup and paid ahead. The confirmation said my pizza would be ready in 20 minutes. I gave them extra time and arrived about 35 minutes after ordering. When I got to the counter, I was told they never received my order in their system-even though the money had already been taken out of my account. I was also told they couldn’t issue a refund since they had no record of it. The explanation kept circling back to their “new computer system.” I chose to wait while they remade my pizza, but as I stood there, I watched multiple orders get delayed or completely derailed. One family, who was already seated when I arrived, waited over an hour and ended up leaving without ever receiving their food. Meanwhile, another customer who walked in after me did have their onlin

Absolutely love this place. Craved their garlic fries coming out of a root canal. Ready within 15 minutes. Girl at the counter was so sweet and gave me more of their ranch. Don't know what they put in these things but its fantastic. Please never change the garlic fries.

Not bad pizza but i don’t get why they put seasoning on the crust. Should be in the sauce. As their sauce is plain no flavor. Why hide the toppings under the cheese. Apparently they don’t like making round pizzas this one i got was oval and cut into squares. This would be a great pizza 5 stars if they put a little love into it. A little basil and oregano garlic in the sauce and leave the crust alone. Pizza 101 Round pizza Square box Triangle slices Toppings on top that’s why they are toppings its in the name

Ordered two kids pizzas for a little under $18. I expected the portion to be smaller, but I didn’t expect them to skimp so hard on toppings I paid $1 each and extra for. I had no problems with the service, just felt like I’d been ripped off tonight. Lesson learned.

So I frequent here once a week. We LOVE the food, but it has not been consistent and the customer service is terrible. Whoever the young man is who acts like he’s half asleep and drags his feet in Birkenstocks, needs a lesson on customer service before he runs your customers off. I had to bag my own food for a take out order after having to ask for a bag for a $60+ order!!!